What about the delivery?
Answer : We have nearly 13 years experience working with both airexpress such as DHL, UPS, TNT, FEDEX and freight forwarder companies worldwide. That means you will get a reasonable price rate from us for delivery to your door.
What’s the delivery time?
Answer : Usually it takes about 3 working days to arrange shipment when we receive payment.
What’s package?
Answer : We use aluminum alloy case/carton case/wooden case, according to the customs and clients' request. All the packages we use are fully teseted before delivery, to ensure safe delivery.
What about the machine warranty? Do you have spare parts for repair?
Answer : 1-2 years warranty according to machines. Free spare parts for damaged items. Free maintenance during the warranty period.
How to arrange payment?
Answer : Telegraphic Transfer. Westen Union, both sides quarantee
What to do once the machine is damaged during delivery?
Answer : All door-to door packing includes insurance. If the goods are delivered by our agent we will claim the loss from the logistics company.
How does your factory do regarding quality control?
Answer : We have a strictly quality inspection department. Our engineers will carefully check and test the machines many times before we deliver them to you. To make sure you can get the high quality machines, only the machines that have passed the strict quality inspection can be delivered to you.
Will you teach how to use the machine?
Answer : Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensure you whatever problem and whenever you meet, you can solve easily. It is easy to operate by anyone with the instructions.
Why should you choose us?
Answer : 1)Powerful factory, giving the competitive price and best technology support. 2)13-years’ experience in producing beauty machine. 3)2 years-warranty and 7x24 online after-sale service. 4)CE Certification, the key for you to legally use and sell the machine. 5)Diversity of customized service, strong OEM&ODM capability available.